Bloom and Grow Ltd is committed to preserving your privacy.
Bloom & Grow Ltd complies with the updated Personal Data (Privacy) Ordinance of 1st April 2013. For full details and information of the Ordinance, please visit http://www.pco.org.hk.
We have set out below the basis on which we will use your information. If you have any queries about any matter set out in this policy please contact: Customer Care, Bloom and Grow Direct, 6/F Pacific Plaza, 410 Des Voeux Road West, Western District, Hong Kong.
We may disclose your information to other third parties for the following purposes:
a. undertaking checks with credit reference agencies. Please note that any request made to a credit reference agency will be recorded and held by them for the purpose of providing credit ratings, advice and reports;
b. legal and debt recovery agents for the purpose of debt collection and tracing;
c. reputable companies used by us to fulfil or deliver your order;
d. in accordance with any consent given by you via this web site or otherwise;
e. if we are required to do so by law or if we receive a valid request by the police or government department investing an illegal (or alleged illegal) activity.
PLEASE NOTE: that information passed to a third party in accordance with this policy will be beyond our control. Any query relating to use of your information by a third party should be made directly to that party.
You can request that we stop using your information in this manner at anytime by writing to or emailing us at the address setting out below and quoting “Privacy Change”: Customer Care, Bloom and Grow Direct, 6/F Pacific Plaza, 410 Des Voeux Road West, Western District, Hong Kong.
Please note that we will deal with your request promptly but you may receive information for a short period after your request whilst we update our records.
To ensure our website offers the best possible service we utilise cookies. Cookies communicate between our website and your internet browser, storing information on your hard drive to ensure that your use of our website is as quick and convenient as possible.
You internet browser may allow you to turn off cookies. If you do turn off cookies, you will not be able to use our website.
Access to Information
You have a right under the Data Protection Act 1998 to access certain personal data which we hold on you. Please send your request in writing to Customer Care, Bloom and Grow Direct, 6/F Pacific Plaza, 410 Des Voeux Road West, Western District, Hong Kong enclosing a cheque for 150 HKD using the heading “Subject Access Request”. We will deal with your request as soon as reasonably possible but in any event within the statutory time limit (usually 40 days).
If you have any queries or concerns about this website or this policy please write to: Customer Care, Bloom and Grow Direct, 6/F Pacific Plaza, 410 Des Voeux Road West, Western District, Hong Kong